• LEVEL 5 Cancellation Policy

    Full Refund

    Cancellations made 7 days or more in advance of the workshop date receive a 100% refund via PayPal, credit card or through bank transfer. Refunds through Eventbrite will be processed according to Eventbrite’s return policy.

    Late Notice

    Cancellations made within 3 - 6 days will incur a 30% fee. Cancellations made within 48-24 hours to the event will incur a 50% fee. All cancelations 24 hours prior to the event will not be refunded.

    Transferring Workshop Fees

    If you wish, at any point prior to the workshop, you can transfer your ticket to a different LEVEL 5 workshop (same location) within the same academic year with no penalty. Non-attendance at a workshop without prior notice voids this clause.

    Have Questions?

    For specific questions or things not covered here, please contact us via email.

    China: level5@iss.edu 

    Bahrain: level5bh@iss.edu